Support information for SkyXplorer, provided by Saling Club LLC.
SkyXplorer purchases and subscriptions are made through Apple's In-App Purchase system. If a purchase appears incomplete, allow the App Store transaction to finish and reopen SkyXplorer before attempting another purchase.
Purchased AI clue credits are associated with SkyXplorer's server-managed account and Apple transaction information. If you reinstall SkyXplorer, allow the app to reconnect to the service before checking your balance.
SkyXplorer includes hunt creation, published community hunts, casual play, and ranked play. Network connectivity and any permissions required by the selected feature must be available.
Location-dependent sky features require Location permission. Optional spoken-input features require Microphone and Speech Recognition permission. These permissions can be reviewed in iOS Settings.
SkyXplorer includes reporting and moderation tools for inappropriate community-created content. Use the reporting option associated with the relevant hunt when available.
Read the SkyXplorer Privacy Policy.
Use the form below to send feedback or a support message directly to SkyXplorer support.